Project
Expertise
Together toward a digitally innovative region
To meet changing customer needs, a new digital platform is being developed to improve the rental experience, among other aspects. We help the Digital Solutions Team to include the internal organization in the development of this platform.
A number of elements form the foundation for the digital platform. Starting from a process analysis at different levels, we look at which work processes will be affected, who the stakeholders are and engage in a conversation about what the impact is for them. Process guidance, communication, expectation management and needs gathering are central. With the impact analysis, an action plan is set up. In addition, we offer hands-on support.
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